We are looking for a Document Management Specialist to support high-volume document intake and records handling for a Long-term Contract position based in Sacramento, California. This role is ideal for someone who is highly organized, attentive to detail, and comfortable reviewing document quality and accuracy in a structured environment. The selected candidate will help ensure incoming materials are properly identified, categorized, and routed so claims-related information is processed efficiently and correctly.Responsibilities:• Examine digitized incoming correspondence and verify that each file is accurately identified according to established document naming and classification standards.• Research items that arrive without sufficient claim information and determine the appropriate next step based on available details.• Route potential new claim documents to the appropriate intake team and send unidentifiable materials to internal support groups for further evaluation.• Conduct quality checks on scanned files to confirm image clarity, completeness, and the presence of valid claim information before acceptance.• Return or reject documents that fail imaging or validation standards and communicate issues when materials cannot be processed as submitted.• Assign scanned records to the correct claim file by reviewing key identifiers and cross-referencing information within the claims management system.• Enter document metadata, including service date and document category, into internal systems with a high degree of accuracy.• Assist with additional document control tasks, special assignments, and project-based work as needed.
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